SHIPPING POLICY
Shipping Policy
Thank you for shopping with us! We are committed to providing you with a positive shopping experience and want to ensure that you are satisfied with your purchase.
Shipping Timeframe
Our standard shipping time is 7-10 business days for domestic delivery and 10-15 business days for international delivery from the date of purchase. Please note that this is an estimated timeframe and does not guarantee delivery by a specific date. Shipping timeframes may vary depending on the destination and shipping method selected.
Shipping Rates
We offer flat-rate shipping for all orders. Shipping rates are based on the destination and weight of the order. Shipping rates will be calculated and displayed at checkout.
Order Processing
Orders are processed within 1-2 business days of the date of purchase. Please note that orders are not processed on weekends or holidays.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package through the carrier's website.
Shipping Delays
Occasionally, there may be delays in shipping due to factors beyond our control, such as weather, carrier delays, or other unforeseen circumstances. If your order is delayed, we will do our best to provide you with updates and estimated delivery times.
International Shipping
We currently offer international shipping.
Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect or incomplete address provided by the customer, or the customer refuses the package, we will deduct the shipping and other administrative fees.
If you have any questions or concerns about our shipping policy, please contact us at info@sunayanadesigns.com